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Join date: Mar 15, 2021
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Apr 27, 2021 ∙ 4 min
Monday Musings: Sick and Tired
”Once is the limit, twice is the law.” Now please tell me; how far past the law have we gone? As usual, I’m back again with more...
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Apr 20, 2021 ∙ 3 min
Monday Musings: Learning from the "Matt-ser"
We have said time and again that good customer service is sorely lacking. At this point, there is no need to keep rehashing that problem;...
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Apr 13, 2021 ∙ 2 min
Monday Musings: Customer Experience Vs. Customer Service
Hey there, it's your resident Customer Happiness Expert again. And, surprise surprise I'm back with more information about CX (Customer...
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Blair Drakes
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